Job Seekers - Privacy Policy

Human Resource Group Inc.
725 Bridge St. W. Suite 201
Waterloo, ON
N2V 2H1

Human Resource Group Inc. (HRG Recruiting) respects the privacy of individuals in all aspects of our business operations. We have a long-standing commitment to protecting the personal information of job seekers when providing services to our clients. Personal information is defined as any identifiable information about a job seeker, such as their résumé, contact details or opinions about the job seeker.

HRG Recruiting has appointed a Privacy Officer who is accountable for compliance with this policy. Your personal information is only collected, used and disclosed by HRG Recruiting in accordance with this Privacy Policy or otherwise as permitted by law.

Whenever possible, we have also attempted to ensure that our clients and other organizations with which we deal respect privacy rights and protect personal privacy. However, you need to be aware that this Privacy Policy does not apply to any organizations other than HRG Recruiting, and that we do not review or control the privacy policies and practices of any outside organization.

Why do we collect and use your personal information?
As a job seeker using HRG Recruiting's services, you are asked to provide certain pieces of information in order for us to provide you with the best possible service. In addition to your contact details, your résumé, and a description of the type of work you are looking for, your file may include the following:

• Our interview notes
• Information obtained through reference and background checks
• Our clients' impressions based on your past interviews
• Educational records
• Reference letters
• Skill-testing results

For contract staffing arrangements, we may also require the following:
Information required to provide payroll services, including Social Insurance Number, banking details, tax deductions and vacation allowances.

We use your information to:

• Understand your qualifications, needs and preferences
• Find the best job opportunities for you that will give you the job satisfaction you are looking for
• Fulfill our clients' requests for information about job candidates
• Assess and develop our business and operations to better service job seekers and our clients
• Provide payroll and other HR functions to you, for contract staffing arrangements

HRG Recruiting never collects more personal information than is needed to fulfill these purposes, unless lawfully requested by the client and consented to by the job seeker.

When do we disclose your personal information and to whom?
Your personal information is never traded, sold or leased by us to any external companies. Your information is only disclosed for HRG Recruiting's legitimate business purposes or as required to meet legal and regulatory requirements.

In the normal course of business, we disclose your personal information to our clients when we feel there is a potential for a job placement. As a job seeker, you are relying on us to share such information. We only provide your information to employers if there is a job opening that is well-suited for you, and we only provide information required and requested to make an informed decision regarding a job candidate.

We may share information with our affiliates, partners, service providers, contractors or other companies (collectively "representatives") that we use to provide full staffing services. However, we only release limited information as required for the function that will be performed by the representative on our behalf. We also ensure that every contract we enter into with a representative clearly outlines the representative's obligation to protect your personal information and live up to the principles of privacy.

An example of who we share your limited personal information with would include organizations that perform background checks including criminal, educational and credit checks as required by the client.

Have you consented?
Having read this policy and by using our services and providing us with your personal information, we imply your consent to the collection, use, disclosure and sharing of your personal information as specified herein. If HRG Recruiting will be using or disclosing your information for purposes that we do not feel are obvious to you, we will obtain your express consent. For example, if you provide us with contact details for your previous employers, we will imply your consent to HRG Recruiting contacting them in order to check your references. Otherwise, we will seek your approval before contacting previous employers listed on your rrésumé.

How long do we retain your information?
We retain your information as long as we believe you are referable for employment, or longer if required by law. If you request HRG Recruiting to destroy your file, we will do so, subject to legislative restrictions. For example, for contract work, we must retain your payroll information for seven years after you are taken off our payroll in accordance with tax regulations. HRG Recruiting retains and destroys personal information in accordance with internal record retention procedures that are compliant with applicable laws.

How is your personal information kept secure?
We have procedures and policies in place to ensure that your personal information, in both paper and electronic format, is secure. For example, we require the following:

• Staff training on the importance of privacy and security is undertaken regularly
• Guests are required to sign in and be escorted while in the offices
• Filing cabinets containing personal information are locked after hours
• Access to electronic and paper files is limited on a need-to-know basis depending on job function
• Paper records containing personal information are securely shredded
• Password selection criteria and expiry make unauthorized access to our systems more difficult
• HRG Recruiting's secure databases are well-protected on servers equipped with firewalls

Note that your information may be shared with clients via e-mail. When using unencrypted e-mail, there are inherent risks of interception over which HRG Recruiting has no control. In using the services of HRG Recruiting, you are aware of such risks and understand that we take no responsibility and accept no liability for any such interception.

How can you access your personal information to check its accuracy?
HRG Recruiting relies on the information provided by you, as well as third parties such as those providing references, educational institutions or those conducting background checks. You may at any time make a written request for access to your personal information by using our "Access to Personal Information Form." An administrative fee of $30.00 is required to perform your access request. Please request this form from your Recruiter or email info@hrgrecriting.com.

HRG Recruiting strives to maintain accurate records of your personal information; however, this cannot be achieved without your help. In this ongoing effort, we ask you to provide us with your most up-to-date information. Let us know of any personal information you have given us in the past that is incomplete, inaccurate, or no longer relevant. It will be our pleasure to make appropriate modifications.

Contact us with any questions.
HRG Recruiting takes full responsibility for the management and confidentiality of the personal information it collects. We have an internal Privacy Issue Handling Procedure for handling privacy issues that may arise. If you have concerns about this policy, or feel that HRG Recruiting is not abiding by it, please send an e-mail to info@hrgrecriting.com or write to:

Human Resource Group Inc.
725 Bridge Street West, Suite 201
Waterloo ON  N2V 2H1

Where can you get more information?
HRG Recruiting takes full responsibility for the management and confidentiality of the personal information it collects. If you have any questions, comments or concerns about this Privacy Policy or anything related to it, or if you feel that is HRG Recruiting is not abiding by this Privacy Policy, or to give any notices pursuant to this Privacy Policy, please contact:

Privacy Officer
Andria Vanezi
725 Bridge Street W, Suite 201
Waterloo, ON, N2V 2H1
(519)888-0004 x 221

To file a complaint or initiate an inquiry, or to obtain more information about privacy laws in general, you may also contact:

Office of the Information and Privacy Commissioner of Alberta
410, 9925 - 109 Street
Edmonton, AB T5K 2J8
Phone: (780) 422-6860
Toll-free in Alberta: (888) 878-4044
Fax: (780) 422-5682

Office of the Information and Privacy Commissioner for British Columbia
4-1675 Douglas Street
Victoria, BC V8V 1X4
Phone: (250) 387-5629
Toll-free in BC: (800) 663-7867
Fax: (250) 387-1696

Office of the Privacy Commissioner of Canada
112 Kent Street
Ottawa, ON K1A 1H3
Phone: (613) 995-8210
Toll-free: (800) 282-1376
Fax: (613) 947-6850

Website Privacy Statement

HRG Recruiting has created this privacy statement in order to demonstrate our firm commitment to privacy. It also confirms your acknowledgment and consent to the following purposes for which HRG Recruiting may use and disclose the information that you voluntarily provide to us through this website. The following describes our information gathering and dissemination practices for this website: http://www.hrgrecruiting.com.

Information Automatically Logged
We use your IP address to help diagnose problems with our server, and to administer our website; however, HRG Recruiting makes no attempt to link your IP address to you as a person. Your IP address is used to gather anonymous demographic and profile information. We use this data to tailor our visitors' experiences at our site without personally identifying the visitor, showing them content that we think they might be interested in, and displaying the content according to their preferences. We also use this data to learn more about site visitors and refine our marketing plans.

Cookies
Our site uses cookies to keep track of user sessions. We use cookies to deliver content specific to your interests and for other purposes such as keeping track of user navigation within the website and to save your password so you don't have to re-enter it each time you visit our site.

Registration Forms
Our site's registration form requires users to give us contact information (name, e-mail, and postal address, etc.). Contact information from the registration form is used to get in touch with the candidate when necessary. If you provide personal information to us via unencrypted e-mail, you should be aware of the inherent risks of interception over which we have no control.

Password Protection
Portions of our website are password protected to help safeguard member information. A password chosen by the user provides access to the site. As members of the HRG Recruiting online community, users have access to their own information, submit job orders, plus additional information and tools. HRG Recruiting reserves the right to change passwords at any time to protect the security of our site. We require that you select a secure password for accessing our site and keep it confidential. We require that you e-mail us immediately at info@hrgrecruiting.com if you feel that your password has been compromised. If you forget your password, e-mail us at info@hrgrecruiting.com and we will issue a reminder of your password via email.

Contacting the Webmaster
If you have any questions about this privacy statement or the practices of this site, you can contact: info@hrgrecruiting.com.